Privacy Policy

Privacy Policy

This privacy policy sets out how The Mountain Boot Company uses and protects any information that you give when you use this website.

The Mountain Boot Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be sure that it will only be used in accordance with the following privacy statement.

Outside may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from 01/01/2016.

Personal information

What we collect

If you register an account with us or enter a promotion or competition we may collect the following information:

  • First and last name
  • Contact information including email address
  • Demographic information such as postcode
  • Other information relevant to customer surveys and/or offers

If you log in to your account, we will register these visits using the information given by you in the registration process.

We will never sell, distribute or lease this data unless we’re required by law to do so. That means you won’t get spam because you have registered with us.

What do we do with the information that we gather?
We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Controlling your personal information
You can choose to restrict our collection or use of your personal information in the following ways:

  • When you register on the website you can indicate that you do not want the information to be used by us for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by logging into your account and changing your marketing preferences, or by emailing us at

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information we hold on you please write to Unit 5, New York Way, New York Industrial Estate, Newcastle upon Tyne, NE27 0QF.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Non-identifiable information
Every time you visit our website your IP (Internet Protocol) address registers on our servers. We do not use this technology to collect any personal data without your knowledge (i.e., automatically recording e-mail addresses of visitors). Nor do we use it for any purpose other than to help us monitor traffic on our website, or (in case of criminal activity or misuse of our information) to cooperate with law enforcement.

We want to make our site as user friendly as possible. To do this, we sometimes place small amounts of information on your device known as cookies, which help us understand how you are using our website. These files can’t identify you personally and they are used by us for example:

to analyse our website’s performance
to personalise and improve your user experience
to deliver a service which recognises your device (e.g. so you don’t have to re-enter data).
You can find out more about cookies and how to manage them at

First Party Cookies
These are cookies that are set by this website directly.

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on.

This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We do not use Google Analytics to collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

We have implemented Google Analytics Demographics and Interest Reporting in order to develop our site and adapt our content to our users’ needs. You can opt-out of Google Analytics data collection by installing the opt out Browser Add-on.

You can find out more about Google’s position on privacy as regards its analytics service at

Third Party Cookies
These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site which allow visitors to share content onto social networks. Cookies are currently set by Twitter, Facebook and Youtube. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information if you wish.

Links to other websites
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.